{"id":3047,"date":"2022-06-13T16:31:44","date_gmt":"2022-06-13T14:31:44","guid":{"rendered":"https:\/\/compeso.com\/?page_id=3047"},"modified":"2024-12-18T16:57:49","modified_gmt":"2024-12-18T15:57:49","slug":"support","status":"publish","type":"page","link":"https:\/\/compeso.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3047\" class=\"elementor elementor-3047 elementor-1794\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-233b9bd elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"233b9bd\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;shape_divider_bottom&quot;:&quot;curve&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/vimeo.com\\\/708628987&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-background-video-container elementor-hidden-mobile\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-background-video-embed\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500,97C126.7,96.3,0.8,19.8,0,0v100l1000,0V1C1000,19.4,873.3,97.8,500,97z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fdb5d0a\" data-id=\"fdb5d0a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4070e70 elementor-widget elementor-widget-heading\" data-id=\"4070e70\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c011f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7c011f4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-703220f\" data-id=\"703220f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21ddf95e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21ddf95e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-03eea1f\" data-id=\"03eea1f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6365ea2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6365ea2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-df1f4dd\" data-id=\"df1f4dd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e77c34 elementor-widget elementor-widget-heading\" data-id=\"6e77c34\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Compeso Support<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d0b279 elementor-widget elementor-widget-accordion\" data-id=\"7d0b279\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1311\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">We are <b>personally<\/b> at your service<\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-1311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1311\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"3172\" class=\"elementor elementor-3172 elementor-1844\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4bfb2966 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4bfb2966\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2c919ac8\" data-id=\"2c919ac8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-29a18b0f elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"29a18b0f\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:support@compeso.com\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope-open\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Support: <i>Write to our service<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:info@compeso.com\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope-open-text\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">General Inquiries: <i>Write to us<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Telephone: <i>+49 (0) 89 96 97 97 96<\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57faec4e elementor-widget elementor-widget-text-editor\" data-id=\"57faec4e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe are available for you by telephone at the following times:\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d34f1d2 elementor-widget elementor-widget-text-editor\" data-id=\"d34f1d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"\"><div class=\"\"><p> <\/p><table class=\" alignleft\" border=\"0\"><tbody><tr><td>Monday &#8211; Thursday<\/td><td>9am &#8211; 10:30 pm<\/td><\/tr><tr><td>Friday<\/td><td> 9 am \u2013 0:30 am<\/td><\/tr><tr><td>Saturday and before a <b>nationwide<\/b> holiday<\/td> <td>11am &#8211; 00:30 am<\/td><\/tr><tr><td>Sunday and public holidays<\/td> <td>11 am &#8211; 10:30 pm<\/td><\/tr><\/tbody><\/table><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n<h3 id=\"download\"> <\/h3>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-1312\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Software <b>Download<\/b><\/a>\n\t\t\t\t\t<\/h6>\n\t\t\t\t\t<div id=\"elementor-tab-content-1312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1312\"><div class=\"um-locked-content\">\n\t<div class=\"um-locked-content-msg\">This content has been restricted to logged-in users only. Please <a href=\"https:\/\/compeso.com\/en\/login\/?redirect_to=https%3A%2F%2Fcompeso.com%2Fen%2Fwp-json%2Fwp%2Fv2%2Fpages%2F3047\">log in<\/a> to view this content.<\/div>\n<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"We are personally at your service\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\t\\t<div data-elementor-type=\\\"section\\\" data-elementor-id=\\\"3172\\\" class=\\\"elementor elementor-3172 elementor-1844\\\" data-elementor-post-type=\\\"elementor_library\\\">\\n\\t\\t\\t\\t\\t<section class=\\\"elementor-section elementor-inner-section elementor-element elementor-element-4bfb2966 elementor-section-boxed elementor-section-height-default elementor-section-height-default\\\" data-id=\\\"4bfb2966\\\" data-element_type=\\\"section\\\">\\n\\t\\t\\t\\t\\t\\t<div class=\\\"elementor-container elementor-column-gap-default\\\">\\n\\t\\t\\t\\t\\t<div class=\\\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2c919ac8\\\" data-id=\\\"2c919ac8\\\" data-element_type=\\\"column\\\">\\n\\t\\t\\t<div class=\\\"elementor-widget-wrap elementor-element-populated\\\">\\n\\t\\t\\t\\t\\t\\t<div class=\\\"elementor-element elementor-element-29a18b0f elementor-mobile-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\\\" data-id=\\\"29a18b0f\\\" data-element_type=\\\"widget\\\" data-widget_type=\\\"icon-list.default\\\">\\n\\t\\t\\t\\t<div class=\\\"elementor-widget-container\\\">\\n\\t\\t\\t\\t\\t\\t\\t<ul class=\\\"elementor-icon-list-items\\\">\\n\\t\\t\\t\\t\\t\\t\\t<li class=\\\"elementor-icon-list-item\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<a href=\\\"mailto:support@compeso.com\\\">\\n\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<span class=\\\"elementor-icon-list-icon\\\">\\n\\t\\t\\t\\t\\t\\t\\t<i aria-hidden=\\\"true\\\" class=\\\"fas fa-envelope-open\\\"><\\\/i>\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<span class=\\\"elementor-icon-list-text\\\">Support: <i>Write to our service<\\\/i><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"elementor-icon-list-item\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<a href=\\\"mailto:info@compeso.com\\\">\\n\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<span class=\\\"elementor-icon-list-icon\\\">\\n\\t\\t\\t\\t\\t\\t\\t<i aria-hidden=\\\"true\\\" class=\\\"fas fa-envelope-open-text\\\"><\\\/i>\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<span class=\\\"elementor-icon-list-text\\\">General Inquiries: <i>Write to us<\\\/i><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/a>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t\\t\\t<li class=\\\"elementor-icon-list-item\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<span class=\\\"elementor-icon-list-icon\\\">\\n\\t\\t\\t\\t\\t\\t\\t<i aria-hidden=\\\"true\\\" class=\\\"fas fa-phone-alt\\\"><\\\/i>\\t\\t\\t\\t\\t\\t<\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t\\t<span class=\\\"elementor-icon-list-text\\\">Telephone: <i>+49 (0) 89 96 97 97 96<\\\/i><\\\/span>\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<\\\/li>\\n\\t\\t\\t\\t\\t\\t<\\\/ul>\\n\\t\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<div class=\\\"elementor-element elementor-element-57faec4e elementor-widget elementor-widget-text-editor\\\" data-id=\\\"57faec4e\\\" data-element_type=\\\"widget\\\" data-widget_type=\\\"text-editor.default\\\">\\n\\t\\t\\t\\t<div class=\\\"elementor-widget-container\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\tWe are available for you by telephone at the following times:\\n\\t\\t\\t\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<div class=\\\"elementor-element elementor-element-d34f1d2 elementor-widget elementor-widget-text-editor\\\" data-id=\\\"d34f1d2\\\" data-element_type=\\\"widget\\\" data-widget_type=\\\"text-editor.default\\\">\\n\\t\\t\\t\\t<div class=\\\"elementor-widget-container\\\">\\n\\t\\t\\t\\t\\t\\t\\t\\t\\t<div class=\\\"\\\"><div class=\\\"\\\"><p> <\\\/p><table class=\\\" alignleft\\\" border=\\\"0\\\"><tbody><tr><td>Monday &#8211; Thursday<\\\/td><td>9am &#8211; 10:30 pm<\\\/td><\\\/tr><tr><td>Friday<\\\/td><td> 9 am \\u2013 0:30 am<\\\/td><\\\/tr><tr><td>Saturday and before a <b>nationwide<\\\/b> holiday<\\\/td> <td>11am &#8211; 00:30 am<\\\/td><\\\/tr><tr><td>Sunday and public holidays<\\\/td> <td>11 am &#8211; 10:30 pm<\\\/td><\\\/tr><\\\/tbody><\\\/table><\\\/div><\\\/div>\\t\\t\\t\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/div>\\n\\t\\t\\t\\t\\t<\\\/div>\\n\\t\\t<\\\/section>\\n\\t\\t\\t\\t<\\\/div>\\n\\t\\t\\n<h3 id=\\\"download\\\"> <\\\/h3>\\n\"}},{\"@type\":\"Question\",\"name\":\"Software Download\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"um-locked-content\\\">\\n\\t<div class=\\\"um-locked-content-msg\\\">This content has been restricted to logged-in users only. Please <a href=\\\"https:\\\/\\\/compeso.com\\\/en\\\/login\\\/?redirect_to=https%3A%2F%2Fcompeso.com%2Fen%2Fwp-json%2Fwp%2Fv2%2Fpages%2F3047\\\">log in<\\\/a> to view this content.<\\\/div>\\n<\\\/div>\\n\\n\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-55b0011 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"55b0011\" data-element_type=\"section\" id=\"produkte\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500,97C126.7,96.3,0.8,19.8,0,0v100l1000,0V1C1000,19.4,873.3,97.8,500,97z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-360f96b\" data-id=\"360f96b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee22c51 elementor-widget elementor-widget-heading\" data-id=\"ee22c51\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Support<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee10de6 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"ee10de6\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;x&quot;,&quot;highlighted_text&quot;:&quot;help you?&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">How can we <\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">help you?<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b7898d elementor-widget elementor-widget-text-editor\" data-id=\"6b7898d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"\">\n<div class=\"\">\n<p>Current information on <a href=\"https:\/\/compeso.com\/en\/compeso-products\/#ticketing\">WinTICKET<\/a> Version 9 for fiscalization in Germany:<\/p>\n<p>Since January 1, 2020, only POS systems that fully comply with the requirements of Section 146a AO may be placed on the market in Germany. In addition to the individual recording of all business transactions and receipt output (both possible with <a href=\"https:\/\/compeso.com\/en\/compeso-products\/#ticketing\">WinTICKET<\/a> versions 7.20 and 8), this also includes the connection of a certified technical security device (TSE) in accordance with the German Cash Register Security Ordinance (KassenSichV). Since such a connection option is only available from WinTICKET version 9, we have only been offering this version for download in Germany since January 1, 2020.<\/p>\n<p>The obligation to issue receipts, which came into force with fiscalization on 01.01.2020, is not affected by the non-objection rule and has therefore been in force since 01 January 2020. You can find <strong>instructions on how to activate automatic receipt printing<\/strong> in our YouTube tutorials:<\/p>\n<div class=\"um-locked-content\">\n\t<div class=\"um-locked-content-msg\">This content has been restricted to logged-in users only. Please <a href=\"https:\/\/compeso.com\/en\/login\/?redirect_to=https%3A%2F%2Fcompeso.com%2Fen%2Fwp-json%2Fwp%2Fv2%2Fpages%2F3047\">log in<\/a> to view this content.<\/div>\n<\/div>\n\n<p>Further information is also available from the German Association for Cash Register and Accounting System Technology (DFKA):<br \/><a href=\"https:\/\/dfka.net\/unsere-themen\/neue-gesetzliche-anforderungen-fuer-kassensysteme\/\" target=\"_blank\" rel=\"noopener\">To the DFKA<\/a><\/p>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b672706 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"b672706\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;x&quot;,&quot;highlighted_text&quot;:&quot;Update&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">How to <\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Update<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\"> ?<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-247079f elementor-widget elementor-widget-text-editor\" data-id=\"247079f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"\"><div class=\"\"><p><strong>COMPESO WinTICKET update manual:<\/strong><\/p><p><strong><div class=\"um-locked-content\">\n\t<div class=\"um-locked-content-msg\">This content has been restricted to logged-in users only. Please <a href=\"https:\/\/compeso.com\/en\/login\/?redirect_to=https%3A%2F%2Fcompeso.com%2Fen%2Fwp-json%2Fwp%2Fv2%2Fpages%2F3047\">log in<\/a> to view this content.<\/div>\n<\/div>\n<\/p><p>If you need help with the update, please feel free to contact us.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support Our support times over the holidays Compeso Support We are personally at your service Support: Schreiben Sie unserem Service Allgemeine Anfragen: Schreiben Sie uns Telefon:\u00a0+49 (0) 89 96 97 97 96 Wir sind f\u00fcr Sie zu folgenden Zeiten telefonisch erreichbar: \u00a0 Montag &#8211; Donnerstag 09:00 &#8211; 22:30 Uhr Freitag 09:00 &#8211; 00:30 Uhr Samstag [&hellip;]<\/p>\n","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3047","page","type-page","status-publish","hentry"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-04-30 12:48:42","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/compeso.com\/en\/wp-json\/wp\/v2\/pages\/3047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/compeso.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/compeso.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/compeso.com\/en\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/compeso.com\/en\/wp-json\/wp\/v2\/comments?post=3047"}],"version-history":[{"count":42,"href":"https:\/\/compeso.com\/en\/wp-json\/wp\/v2\/pages\/3047\/revisions"}],"predecessor-version":[{"id":6291,"href":"https:\/\/compeso.com\/en\/wp-json\/wp\/v2\/pages\/3047\/revisions\/6291"}],"wp:attachment":[{"href":"https:\/\/compeso.com\/en\/wp-json\/wp\/v2\/media?parent=3047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}