Cancellation of pre-sold tickets during the cinema closings
Dear cinema owner & operator
In view of the state-ordered closure of your cinemas, we recommend that you cancel your pre-sold tickets before the box office closes for the day in question.
Example: A visitor has bought tickets for the 20.11. These tickets must be cancelled before the 21.11. / 04:30h (Time of the automatic cash register closing).
For our cloudTicket-customers all tickets are automatically cancelled by us.