Contact

How to reach us

Choose the contact option that best suits your enquiry.

FASTEST OPTION

Phone
Direct contact with our support team. For urgent matters that need immediate attention.

SUPPORT ENQUIRIES

Email Support
For technical queries, error reports and everything regarding your software. We will respond as quickly as possible.

GENERAL ENQUIRIES

Sales & Info
For product queries, offers,
demos and anything outside direct technical support.

Availability

When we are here

We know cinemas run in the evenings and on weekends. So do we.

Weekdays

Mon–Fri
Monday – Thursday 09:00 – 22:30
Friday 09:00 – 00:30

Weekends & Public Holidays

Sat–Sun
Saturday & eve of public holiday 11:00 – 00:30
Sunday & public holidays 11:00 – 22:30

Saturday hours apply on nationwide public holidays. For emergencies outside regular support hours, our emergency support is available via the usual phone number.

FAQ

Frequently Asked Questions

Answers to the most common support questions.

Software downloads are available in the client area after logging in.

Tutorials are accessible to logged-in clients. Simply use your COMPESO login details.

For urgent matters, you can reach support by phone on +49 89 96 97 97 96.

Yes. The COMPESO team supports you personally whenever you need assistance with an update.